Document Type : Review Articles
Authors
1
KSA, Ministry of Health, Dawadmi General Hospital
2
KSA, Ministry of Health, The first health cluster in Riyadh, the dental complex in Mansoura
3
KSA, Ministry of Health, Al-Rass General Hospital
4
KSA, Ministry of Health, Primary Health Care Center In Al-Khuzama District
5
KSA, Ministry of Health, General Medical Comiitee in Riyadh Ministry of health
6
KSA, Ministry of Health, King Salman Center for Kidney Diseases in Riyadh
7
KSA, Ministry of Health, Al-Ha'ir Health Center
8
KSA, Ministry of Health, General Administration of Environmental Health
9
KSA, Ministry of Health, Diriyah Hospital, Executive management for clinical excellence
10
KSA, Ministry of Health, Diriyah Hospital, Prince Mohammed bin Abdulaziz Hospital in Riyadh
11
KSA, Ministry of Health, King Abdullah Hospital in Bisha
12
KSA, Ministry of Health, King abdulaziz hospital in Jeddah
13
KSA, Ministry of Health, Hawtah Sudair General Hospital
Abstract
Background: Medical secretaries are essential in healthcare administration, contributing to the efficiency and precision of medical records. Nevertheless, their importance is frequently disregarded in the literature, with minimal research concentrating on their particular roles within the framework of electronic health records (EHRs). This study seeks to fill this gap by exploring the evolving roles of medical secretaries before and after the introduction of EHRs, highlighting their significance in healthcare workflows.
Methods: A thorough examination of the current literature regarding medical secretaries, healthcare informatics, and collaborative work dynamics was performed. This study examines how EHR systems affect medical secretaries and highlights their vital role in patient care by focusing on efficient information management and record-keeping practices. The study also examines the overlooked contributions of medical secretaries in healthcare IT.
Results: The results highlight how important medical secretaries are to enabling smooth communication between administrative systems and clinical staff. Although they play a crucial role, medical secretaries frequently go unnoticed in both practice and research, which can result in inefficiencies and morale challenges during the implementation of electronic health records. It is crucial to acknowledge and support the roles of medical secretaries to enhance the effectiveness of EHR systems and foster collaborative healthcare initiatives.
Conclusion: This study highlights the importance of involving medical secretaries in discussions and implementations related to healthcare IT. Recognizing and addressing the often-overlooked roles of medical secretaries allows healthcare organizations to boost efficiency, enhance patient care outcomes, and cultivate a more collaborative work environment.
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